Volunteer with the Victoria Brain Injury Society


Next Orientation Session: Mid August (exact date TBA)

**please note that it is required to attend an orientation session to volunteer at VBIS.

A Role Made For You

As a volunteer, you’ll have the opportunity to explore a variety of tasks, including greeting our clients and creating a positive, welcoming environment as our front desk receptionist, performing administrative duties, conducting research on concussion & brain injury, supporting our intake process, facilitating programs, writing for our blog, and attending community events.

































































































































Any Questions?

We’d be more than happy to chat with you further about what a volunteer position at VBIS has to offer. To learn more, contact our Volunteer Coordinator, Myles, at admin@vbis.ca or fill out our volunteer application if you’re ready to get started.

Volunteer Process

Attend an Orientation Session

Next orientation date:


3 months of Reception

Learn more about VBIS and meet clients (very important!)

Stay at Reception OR receive additional training in an extended role

See below for extended roles!

Extended roles

InReach Volunteer Role

InReach volunteers are the first point of contact for prospective VBIS clients. As an InReach volunteer, you will meet with prospective clients to complete a client intake interview. This interview includes, but is not limited to, gathering basic contact information from individuals, asking the individual about their brain injury history, obtaining information about the individuals current struggles and symptoms, and making note of current supports in place for the individual. The InReach volunteer will also provide an overview of the current programming that VBIS offers, as well as provide information about case management and inquire if the individual feels they need a case manager. Lastly, at the end of the appointment the InReach volunteer will create and write a triage note summarizing the clients brain injury history, symptoms, and current needs.

 This role requires strong listening skills, strong written and verbal communication skills, the ability to navigate sensitive topics, attention to detail, and the ability to build rapport with individuals from diverse backgrounds. Additionally, the InReach Volunteer should possess basic crisis intervention knowledge and de-escalation skills.

Train Your Brain Volunteer Role

VBIS offers a research-backed cognitive training program using NeuroTracker software. Train Your Brain program volunteers facilitate weekly cognitive training appointments for VBIS clients. This volunteer role involves working one-on-one with clients to set up NeuroTracker software, administer brain-injury related symptom checks, and provide support and guidance through the program.

SHINE Volunteer Role

The SHINE (Student Head Injury Neuro Education) program is an education presentation designed to provide knowledge to high school and middle school students about the brain, brain injury and recovery. Concussion is considered a mild traumatic brain injury that affects 7 out 10 youth before the age of 20. This program targets youth to increase their education on the brain and how it is impacted by an injury.

The SHINE volunteer will be responsible for delivering the SHINE program to program participants, developing, and implementing program activities, and ensuring the program is delivered in a safe, supportive, and engaging environment. The SHINE Facilitator will work closely with the Education Coordinator and other members of the VBIS team to ensure the effective delivery of the program.

Victoria Brain Injury Society

Units C, D & E 830 Pembroke Street
Victoria, B.C. V8T 1H9

Phone: 250-598-9339

Email: admin@vbis.ca

The Victoria Brain Injury Society (VBIS) is situated on the traditional territories of the Lək̓ʷəŋən (Lekwungen) Peoples. We recognize and express gratitude to the Peoples and Nations in our community, and those throughout the regions we service.