How We Can Help

Individual Support

Speak with a Case Manager

Brain injuries are like fingerprints – each one is entirely unique. At the Victoria Brain Injury Society, our Case Managers understand what you’re going through and can work with you to navigate your new reality in a way that suits your personal needs and goals.

We’re here to help you recover, adapt, and adjust; regain independence; and provide a secure sense of community. We offer individual support services, free of charge, to anyone living with the effects of a concussion or an acquired brain injury, as well as their family, friends & caregivers.

a diverse role, with many hats

Our Case Managers are talented concussion and brain injury experts, capable of taking on numerous roles to ensure you get the care you need. We can be your…

Wayfinder, to help you gain the resources necessary to maximize your recovery. Educational resource, to assist you and your loved ones in understanding your journey by providing you with the essential information you need. Supporter, to encourage you and your loved ones to empower each other through recovery. Advocate, to help shape the world to make it a more inclusive space for concussion and brain injury survivors. Vigilant monitor, to provide a consistent presence in your life to ensure maintained safety and wellbeing.

Getting Started

Becoming a client with us is a simple, straightforward process. We’re here to help guide you through it and can’t wait to meet you!

Call to Learn more



Visit our office

Units C, D & E 830 Pembroke St.
Victoria, BC V8T 1H9

Step 1

Fill out our New Client Application to begin the onboarding process. If you’d rather do this in-person, call or send us an email to arrange an appointment at our downtown office.

Step 2

Once your applicaiton has been received, our Intake Coordinator will contact you to set up an introductory meeting. During this meeting, we will assess your needs and discuss options with you.

Step 3

You’re good to go! Explore our full list of programs to learn more about what being a client at VBIS could mean for you. Check out our concussion and brain injury courses, creative arts & movement classes, peer support groups, and equine-assisted learning program!

Victoria Brain Injury Society

Units C, D & E 830 Pembroke Street
Victoria, B.C. V8T 1H9

Phone: 250-598-9339


The Victoria Brain Injury Society (VBIS) is situated on the traditional territories of the Lək̓ʷəŋən (Lekwungen) Peoples. We recognize and express gratitude to the Peoples and Nations in our community, and those throughout the regions we service.