How We Can Help

Individual Support
GET STARTED

Speak with a Case Manager

Brain injuries are like fingerprints – each one is entirely unique. At the Victoria Brain Injury Society, our Case Managers understand what you’re going through and can work with you to navigate your new reality in a way that suits your personal needs and goals.

We’re here to help you recover, adapt, and adjust; regain independence; and provide a secure sense of community. We offer individual support services, free of charge, to anyone living with an acquired brain injury, as well as their family, friends & caregivers.

a diverse role, with many hats

Our Case Managers are talented brain injury experts, capable of taking on numerous roles to ensure you get the care you need. We can be your…

Wayfinder, to help you gain the resources necessary to maximize your recovery. Educational resource, to assist you and your loved ones in understanding your journey by providing you with the essential information you need. Supporter, to encourage you and your loved ones to empower each other through recovery. Advocate, to help shape the world to make it a more inclusive space for brain injury survivors. Vigilant monitor, to provide a consistent presence in your life to ensure maintained safety and wellbeing.

How To Get Started with Individual Support

Becoming a client with us is a simple, straightforward process. We’re here to help guide you through it and can’t wait to meet you!

Call to Learn more

(250)-598-9339

EMAIL US YOUR QUESTIONS

intake@vbis.ca

Visit our office

Units C, D & E 830 Pembroke St.
Victoria, BC V8T 1H9

Step 1.

Fill out our New Client Application to begin the onboarding process. If you’d rather do this in-person, call or send us an email to arrange an appointment at our downtown office.

Step 2.

Once your applicaiton has been received, our Intake Coordinator will contact you to set up an introductory meeting. During this meeting, we will assess your needs and discuss options with you.

Step 3.

You’re good to go! Explore our full list of programs to learn more about what being a client at VBIS could mean for you. Check out our brain injury courses, creative arts & movement classes, peer support groups, and equine-assisted learning program!

Subscribe to Our Newsletter

* indicates required

Victoria Brain Injury Society

Units C, D & E 830 Pembroke Street
Victoria, B.C. V8T 1H9

Phone: 250-598-9339

Email: admin@vbis.ca