Intake Coordinator Assistant
- Do you want to work in a compassionate, caring environment?
- Are you a full time student aged between 20-30 years of age?
- Will you be returning to school after the summer?
Then consider applying for the role of Intake Coordinator Assistant with Victoria Brain Injury Society. This position is the first point of contact for many of clients. The Intake Coordinator Assistant provides clients with a reassuring starting point, providing them with information and assessing their needs in order to provide recommendations for service. You must be capable of performing a variety of tasks both client-focused and clerical, and will possess excellent planning, organizational and people skills.
This role is the first point of contact for many clients at Victoria Brain Injury Society, they assist in coordinating the front office and reception. The Intake Coordinator Assistant provides clients with a reassuring first point of contact. You must be capable of performing a variety of tasks both client focused and clerical, and will possess excellent planning, organizational and people skills. The Intake Coordinator Assistant supports the volunteer reception and administration team by answering the phones and responding to enquiries as required. They provide support in the daily administration tasks of the organization.
A full job description is available to download. Download Download job_description_schedule_a_intake_coordinator_assistant.pdf (351.98 KB)
Please send a covering letter and resume outlining how you meet the qualifications for this position to email@example.com by May 29th. Testing and interviews will be held in the week of June 5th and the job will start June 19th. This position is for 9 weeks.
QUALIFICATIONS, SKILLS AND ATTRIBUTES
This position is funded by the Government of Canada through the Canada Summer Jobs Grant, therefore all applicants must meet the following criteria.
- is between 20 and 30 years of age (inclusive) at the start of employment;
- was registered as a full-time student during the preceding academic year;
- intends to return to school on a full-time basis during the next academic year;
- is a student in a secondary, post-secondary, vocational or technical program;
- (is a Canadian Citizen, permanent resident, or person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act* and;
- is legally entitled to work according to the relevant provincial / territorial legislation and regulations.
Mandatory Qualifications, Skills and Attributes
- Ability to work both independently and within a team, to take initiative, and to prioritize work
- Ability to multitask and work in a high-stress environment with a calm and professional demeanor
- Aware of, and sensitive to, cultural, ethnic and economic diversity; skilled at handling clients who are experiencing challenges related to mental health and/or substance misuse
- Excellent verbal and written communication skills
- Proficiency in using Microsoft applications including excel, access, word and outlook
- Ability to create a safe and supportive environment for clients
- Ability to interpret verbal and non-verbal behaviour, to develop accurate perception and understanding of others’ feelings, needs, values and opinions
Desirable Qualifications, Skills and Attributes
- Knowledge and understanding of acquired brain injury
The Victoria Brain Injury Society is dedicated to providing support, education and advocacy to people with brain injuries and their families. We pride ourselves on having a relaxed, positive office environment where people feel free to be themselves. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation.